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European Civil Protection and Humanitarian Aid Operations
  • 2 October 2025

EU humanitarian aid: helping Samer’s family meet urgent needs

Since fleeing the Syrian conflict in 2014, 39-year-old Palestine refugee Samer lives in a refugee camp in Lebanon. He carefully manages his family’s limited electricity supply, which he pays for through a private generator subscription. With only 4 hours of government electricity a day, the family mostly relies on a private subscription, barely enough to power essential home appliances. 

Samer sits proudly on a sofa in his home with his 2 sons, Issa (15) and Mahmoud (11).
Meet Samer, with his 2 sons, Issa (15) and Mahmoud (11).
©UNRWA, 2025

Living without valid documentation

‘Without this subscription, we’d be without light for more than 20 hours a day’, says Samer. ‘Thanks to the cash assistance I receive from UNRWA, I can rent this small space and keep the lights on through the generator.’

Samer currently works at a local bakery. While this provides some support, the income is minimal: about $50 per month. Finding work as a Palestine Refugee from Syria in Lebanon is extremely difficult. In May 2024, the Government of Lebanon halted the renewal of legal residency permits, leaving many without valid documentation and increasing their fear of movement outside the camps where they live. 

Samer is a father to 2 boys, Issa (15) and Mahmoud (11), both of whom attend UNRWA schools. Despite the many hardships they face, the boys train in kickboxing and football, holding on to dreams of a brighter future.

Samer now sitting on the floor beside his sons, while his youngest son reads a school book.
Once some of the basic needs are being met Samer and his family can begin to plan for a future, including education for his boys.
©UNRWA, 2025

Cash assistance helps address urgent needs

With funding from the European Union Humanitarian Aid, UNRWA was able to deliver 2 cycles of humanitarian cash assistance in 2025, reaching around 23,000 Palestine Refugees from Syria

‘This money doesn’t bring comfort’, Samer says quietly, ‘but it gives us a roof and a little food. Without it, we’d be on the street.’

Cash assistance enables Palestine Refugee from Syria families to address urgent needs and avoid harmful coping strategies

While some families have started thinking about returning to Syria, most feel they lack the necessary support. Many hope to see an improvement in the security situation, living conditions and employment opportunities before they can make such a decision. 

Despite the many hardships they face, Samer is holding on to dreams of a brighter future.
Despite the many hardships they face, Samer is holding on to dreams of a brighter future.
©UNRWA, 2025

The EU and UNRWA remain committed to supporting vulnerable people like Samer’s family, ensuring that assistance reaches those most in need and any potential return to Syria is informed, voluntary, safe, dignified and sustainable.

  • Logo of The United Nations Relief and Works Agency for Palestine Refugees in the Near East

    Story by UNRWA Lebanon, edited by Garineh ANTABLIAN

    Publication date: 02/10/2025