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European Civil Protection and Humanitarian Aid Operations
  • 5 November 2025

Hope is growing like seeds in Armenia: Inna, Anush, and Genadi’s story

A mother with her 2 kids, and their chick, sitting on a sofa in front of their house.
Inna, Lia, Pavit and their chick. Lia (9) loves her new school in Armenia, she is particularly talented in cooking and she dreams of becoming a chef.
© European Union, 2024 (photographer: Vasileios Pristouris)

In 2023, the escalation between Azerbaijan and Karabakh and the subsequent ceasefire afterwards led to the exodus of more than 100.000 Karabakh people to Armenia.

over 100,000
Karabakh people fled to Armenia

Aiming to provide humanitarian support to those who have found safety in Armenia, the European Union (EU) swiftly provided more than €12 million to help the displaced and vulnerable. Demonstrating continued solidarity, the EU also enhanced its operations in Armenia with an extra €5.5 million in 2024 and a further €3 million in 2025.

Thanks to this EU humanitarian assistance, displaced people from Karabakh, like Inna, Anush, and Genadi, receive the necessary support they need to get by. This will help them start to build a new life with dignity.

‘Our house was destroyed’

43-year-old Inna and her family fled Karabakh to Armenia to find safety after the 2023 conflicts. Today, Inna’s family of 4 shares a rented house with her mother and her sister’s family in Ashtarak. Displacement and survival are not new to them—they had already endured it once before, during the 2020 conflict.

Recalling the day her family left their hometown, Inna says: ‘When the clashes grew intense, we hid in the basement. Then, we realised we could not stay. We left without even locking the door. After the shelling, we watched our home being destroyed before our eyes. Panic was everywhere.’

Pillows, blankets, and a foldable bed

When they arrived in Armenia, rebuilding life from nothing was a huge challenge. Overcoming hardship demands extraordinary resilience, and their new reality was a world away from the life they once knew in KarabakhCovering basic needs, the rent, and the expenses, and ensuring a stable future seemed out of reach.

The mother in her bedroom shows the assistance she received.
Inna in her bedroom, grateful for the assistance she received, which allows her family to sleep with dignity.
© European Union, 2024 (photographer: Vasileios Pristouris)

With EU humanitarian support, People in Need (PIN) provides the family with pillows, blankets, and a foldable bed. ‘This support has been very helpful. My daughter sleeps on the foldable bed. It is very valuable to have a nice, peaceful sleep,’ Inna says.

A mother and her daughter in their garden.
Inna and Lia, showing their garden covered with flowers and vegetables. ‘We planted the seeds we brought from our homeland. Watching them grow makes me so happy. I can smell the country I've been estranged from.’ Inna says.
© European Union, 2024 (photographer: Vasileios Pristouris)

Food dryer gives a new hope

Anush is a displaced woman from Karabakh and has built a new life in Vahramaberd, in Armenia, with her husband and 6 children. They confronted many challenges during their daily life. However, they showed great resilience to move on. Thanks to the EU humanitarian support, she received a voucher for equipment. With this, she bought a food dryer, a pot, a mixer, and some other kitchen items. While explaining that these vouchers are vital for them to select and purchase their real needs, she says:

‘I bought this food dryer, and I am trying to dry some different fruits. I hope that one day I can sell them, and this will become my income and cover some of my daily needs.’

A mother in her kitchen shows her food dryer.
Anush, a 38-year-old mother, shows the food dryer she bought thanks to the equipment voucher she received from the EU.
© PIN, 2025
A mother in her kitchen with an aid worker tasting an apricot.
Anush proudly offers us a dried apricot she had prepared with her new food dryer.
© PIN, 2025

Briquettes to keep warm

Genadi’s family managed to escape the war with their tractor and moved to Hovuni, in Armenia, after the 2023 conflicts. Now, the tractor barely provides for the entire family and helps the local communities in their area with their gardening. In winter, they experienced below 30 degrees, with nothing for heating once they arrived. With the EU support, his family received eco-friendly briquettes to ease the harsh weather conditions. They received 1 tonne of these briquettes for a year. 

Eco-friendly briquettes
Eco-friendly briquettes help families keep warm and survive the winter.
© PIN, 2025

'Without this support, we would be in a very dire situation. It helped keep us warm during the harsh winter.’ Genadi says.

 

A group of people, some aid workers gather around the front of the small house.
Genadi’s family talks with the EU and PIN staff in front of their house.
© European Union, 2025 (photographer: Bahar Bakır Yurdakul)

Supported over 40,000 people

Since 2023, the EU’s humanitarian partner PIN and its local partner Mission Armenia have reached more than 40,000 people in need:

over 17,900
received cash support
6,750
received winterisation kits
800
benefited from heating materials
9,670
received psychological support
  • Photo of Bahar Bakir Yurdakul

    Story by Bahar Bakir Yurdakul, Information and Communication Assistant in Türkiye, EU Civil Protection and Humanitarian Aid Operations

    Publication date: 05/11/2025