Skip to main content
European Commission logo
European Civil Protection and Humanitarian Aid Operations
1 of 1
A group of people, including children with rucksacks and a girl carrying a large white soft toy, walk down a narrow, metal-walled airport corridor towards a bright exit, suggesting they are boarding or disembarking from a flight.
© European Union, 2026
EU civil protection mechanism: consular assistance

What is it?

The EU Civil Protection Mechanism (UCPM) can be activated by the EU Member States and the 10 UCPM participating states to request assistance for consular support to their citizens, for example, in the context of repatriation and/or evacuation operations. The Emergency Response Coordination Centre (ERCC) support Member States in organising repatriation flights.

Recent operations include repatriations from the Middle East (2026).

Previous operations include repatriations during the COVID-19 pandemic (2020 and 2021), and evacuations from Afghanistan (2021) and from Niger, Sudan, Israel and Gaza (2023), assisted departures from the Middle East (2025). 

Facts & figures

Most recent evacuations:

  • Repatriations from the Middle East, 2026, ongoing:
    • 92 flights
    • 13,400 citizens

     

  • Afghanistan evacuations, 2021:
    • 98 flights
    • 3,000 citizens from 18 different European countries evacuated
    • 7,000 Afghan nationals evacuated
    • €26 million in EU funding
  • COVID-19 evacuations, 2020:
    • 400 flights
    • 100,000 EU citizens evacuated
    • €68 million in EU funding

How does it work?

  • Member States want to evacuate their citizens
  • Commercial flights are unavailable or insufficient
  • Member States activate the UCPM
  • The ERCC supports Member States in organising repatriation flights
  • Citizens are flown back to the EU

Why is this important?

In emergencies, repatriation flights coordinated under the EU Civil Protection Mechanism ensure the safe return of EU citizens of different nationalities.

EU citizens can seek help from any other EU Member State’s embassy if they require assistance. An EU citizen is “unrepresented” if their own Member State has no embassy or consulate in a third country or can’t provide consular protection. Emergency relief and repatriation can be provided in that case.

When activated by an EU Member State or a participating state, the EU Civil Protection Mechanism goes beyond this right. It offers support to all affected EU citizens who want to be evacuated, irrespective of their nationalities.

Map of Europe and the Middle East dated 23 March 2026, showing how many repatriation flights each participating country operated through the EU Civil Protection Mechanism (UCPM) from the Middle East to Europe, and how many passengers of each nationality were transported.
© European Union, 2026

See a higher-resolution version of this image

EU solidarity during evacuation and repatriation efforts is key. Since these operations are often time-sensitive, EU Member States need to coordinate and share available resources.

The ERCC is at the centre of the EU Civil Protection Mechanism operations. It provides a platform to facilitate the coordination of evacuation and repatriation efforts.

The ERCC operates a 24/7 duty system, able to respond to disasters around the world 24 hours a day.  It works in close coordination with the European External Action Service (EEAS).

Transport and operational costs of repatriation flights

The EU plays a key role in coordinating the transport and operational costs of repatriation flights. Following a request for assistance, the EU's ERCC promptly mobilises assistance and experts. Under rescEU, the Commission can cover up to 100% of the transport costs. This differs from other EU support to repatriations, where cost coverage can reach up to 75%, if at least 30% of passengers are citizens from other EU Member States or Participating States than the one that activated the Mechanism.

How are we helping?

If assistance is requested by any EU Member State or participating state in the EU Civil Protection Mechanism (Albania, Bosnia and Herzegovina, Iceland, Moldova, Montenegro, North Macedonia, Norway, Ukraine, Serbia, and Türkiye), the European Commission can support a consular response.

The assistance can take the form of:

  • evacuation resources (planes, helicopters, boats, vessels etc.)
  • emergency response capacities (search and rescue teams, advanced medical posts, medical evacuation, water purification assets, technical assistance and support teams, etc.)
  • in-kind assistance (emergency shelters, tents, blankets, sleeping bags, electric heaters, power generators, hygiene kits, medicine kits, communication equipment, etc.) 

These resources are offered and deployed by EU Member States and participating states on a voluntary basis. The aim is to help EU citizens facing serious difficulties abroad during a crisis or a disaster.

The European Commission facilitates the deployment of this assistance, coordinates the European response, and co-finances transport costs.

Repatriation operations in the context of COVID-19

Following the outbreak of the COVID-19 pandemic, EU Member States turned to the EU Civil Protection Mechanism to an unprecedented scale for urgent assistance in bringing their nationals home.

As a result, the EU Civil Protection Mechanism played a key role in the successful worldwide repatriation effort during the pandemic’s initial months.

Nearly 100,000 out of the 600,000 EU citizens who were repatriated during COVID-19 did so with the help of the EU Civil Protection Mechanism.

In total, the EU Civil Protection Mechanism facilitated and co-financed over 400 repatriation flights. This was made possible by an unparalleled coordination effort facilitated by the ERCC and the European External Action Service. 

Diagram showing the different steps in consular support
© European Union

 

This page was last updated on 31 March 2026